About us

"We have a simple philosophy; to satisfy those who only settle for the best"

The ETNIKO collection uses Alpaca Fibers, one of the finest and most luxurious fibers in the world.
Since 1996, we've been dedicated to the preservation and perpetuation of luxurious textile designs from Peru.

Every piece you'll find in our website is completely original.
Fine details and impeccable craftsmanship imbue each piece with unmistakable luxury
Our luxury knit and woven designs are then brought beautifully to life by highly skilled Andean artisans whose textile tradition goes back millennia.

We maintain the highest standards – taking care of our employees by hiring only adults and ensuring the environment is eco-friendly as well.
The alpacas that supply the luxurious fiber are well maintained to ensure their protection and future preservation.

Our mission is to offer great-looking, non-commodity, craftsmanship-quality clothing and accessories. The ETNIKO collection uses Alpaca Fibers, one of the finest and most luxurious fibers in the world.

Baby Alpaca Fiber "Gold of the Andes"

Peruvian Alpaca Fiber - once reserved for Inca royalty - are often called the "Gold of the Andes" because their extraordinary fiber is internationally recognized as the one of the most luxurious fibers in the world. The resilient fiber is not only strong, but is incredibly soft, warm, lightweight, and durable. It is excellent for travel as it is comfortable, water resistant and retains its shape without stretching.

Alpaca Fiber is second only to silk for strength. The Alpaca Fiber is most like human hair in its cellular composition - it has a core made up of air-filled cells that contributes significantly to its insulating properties and its strength. The number of individual fibers is considerably reduced compared to sheep's wool which helps to explain why most people who are allergic to sheep's wool are not allergic to Alpaca.

The color of the fiber is variable, up to 22 colors having been defined, but is more uniform than that of the llama. Alpaca colors range from white to black through grays, fawns and browns. This characteristic is not to be found among other natural fibers, the 'noble' fibers, used in textile production.

The fiber is classified manually according to its fineness and sorted into qualities such as Royal Alpaca (less than 19 microns), Baby Alpaca (22,5 microns), Super Fine Alpaca (25,5 microns) and Huarizo (29 microns).

The names of these qualities do not necessarily reflect the age of the animals or other phenotypic characteristics. The appellation 'Baby', for example, is applied to products (sweaters, scarves, shawls, etc.) where the average fiber diameter is 22,5 microns. The fiber used to obtain this quality does not necessarily come from baby animals; it could easily come from an adult animal with a very fine coat.

Terms and Conditions

Thank you for exploring the ETNIKO website. These Terms of Use govern your use and access to this site. We may change, update, delete or add to these terms over time. By accessing and using this site, you agree to these Terms of Use, all policies within this site (including our return policy), and all changes or modifications to the foregoing. If you do not agree to these Terms of Use, such policies, or any modifications there to, please do not use this site.

We respect the privacy of our customers and encourage you to read our Privacy Policy Statement so that you may make an informed decision about using our site. We respect your privacy and are committed to maintaining and using this information responsibly. This privacy policy addresses the use and disclosure of personal information we collect from you. By visiting any of our websites, or providing your information to us, you are accepting the practices described in this privacy policy.

We want you to be completely happy with your order. If your purchase is not what you were expecting, you may return it within 7 days of receipt and receive a full refund for the price of the product. The item needs to be returned in its original, unused condition (including all original packaging and tags) for a full refund.

All returns require an RMA (Return Merchandise Authorization) number, which can be obtained by contacting our Customer Service department or clicking the "Contact us" button.

All ETNIKO garments are 100% guaranteed. If the merchandise arrives to destination with one of the following defects, it will be exchanged immediately:

1. Merchandise with factory defects.
2. Size or color different THAN ORDERED.
3. Stains or visible dirtiness

Exchanges can only be made if the products were factory defects and/or it was a result of our mistakes.
Important: We don't accept returns for wrong color or sizing.
Unacceptable reasons for exchange are customer chose wrong size / wrong color / wrong style / customer decides no longer wants.

Quality problem can be defined as obvious quality defects, Color aberration is existed due to the color effect by the PC monitor and lighting condition. The quality problem is not included with color aberration.

Please, read our policy and make sure you select the correct product, color and size and ask any question about the products before you purchase!

In order to exchange merchandise, clients must communicate ETNIKO the problem found, via e-mail, fax or telephone, within Seven days of having received the goods. The defective merchandise must be packed in its original packing, but it is a need that customers must request an RMA for shipping instructions.

Shipping charges will not be refunded. Please note that you will be responsible for the shipping cost of sending the merchandise back to us.

If your purchase has been applied to Free Shipping, and request a full refund, we will not refund the cost of shipping.
An item returned for a replacement may be repaired or replaced at Peru Etniko Ltd. Discretion.
All items sold through ETNIKO ONLINE STORE are subject to our Policy and Agreement. Physically damaged items cannot be returned.

Products sold by www.etnikostore.com are covered by our Standard Return Policy. Merchandise may be returned within 7 days of the shipping date for a refund or replacement
We cannot accept the return of any product without RMA number. All returns require an RMA (Return Merchandise Authorization) number.

We believe that in the course of doing business, Peru Etniko Ltd. must implement sustainable development standards that promote environmental protection, ensure that resources are properly managed and meet society's needs.

To put these goals into practice, we are committed to complying with and enforcing compliance with the following principles, which define our environmental policy:

1- We are committed to taking environmental issues into account when planning and carrying out our activities and those of our business partners, and encouraging environmental awareness among employees, suppliers and the public.
2- We are committed to compliance with the environmental laws that govern our activities, along with any obligations which may be implemented in the future. We will work hard to prevent the enviromental pollution.
3- Other efforts are geared towards achieving constant improvements to our Management System, to enhance its usefulness and improve on our efficient use of resources.
4- We make sure that all of our employees and the public are notified of this policy, establishing open lines of communication with government authorities, local communities and other stakeholders.

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